Suggestions, Comments and Complaints

We are always happy to hear from our Patients. If you have any positive or negative feedback, please complete our online feedback form.

Friends and Family Test

If you have had a recent interaction with the Practice, please rate us on ‘how likely you would be to recommend us to your friends and family’. You can also leave comments on your recent experiences. Please complete our NHS Friends and Family Test.

Making a complaint

We make every effort to give the best service possible to everyone who attends our Practice. However, we are aware that things can sometimes go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact our Practice Manager either in writing or by telephone and the process will be initiated and explained. Further written information is available in our Patient complaints leaflet.

We are continually striving to improve our service and therefore any helpful suggestions or ideas are much appreciated.